Effective Date: 14th July 2026
At Veros Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, interact with our services, or purchase our products.
By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Date of birth (where voluntarily provided)
Account Information
- Username
- Password (encrypted and never stored in plain text)
- Order history
- Wishlist and preferences
Payment Information
Payments are processed through secure third-party payment providers. Veros Collection does not store your debit card, credit card, or banking details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Location data (where permitted)
- Website usage statistics
- Cookies and tracking information
2. How We Use Your Information
Your information is used to:
- Process and fulfil your orders
- Deliver purchased products
- Verify transactions
- Provide customer support
- Send order confirmations and shipping updates
- Respond to enquiries
- Improve our products and services
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional communications where you have given your consent
3. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Deliver relevant advertisements where applicable
You may disable cookies through your browser settings, although doing so may affect certain website features.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties, including:
- Payment processors
- Delivery and logistics providers
- Website hosting providers
- Email marketing platforms
- Customer support providers
- Analytics service providers
- Government or regulatory authorities where required by law
Each third party is required to protect your information and use it only for the services they provide to us.
5. Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures include:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways
- Password encryption
- Restricted staff access
- Website security monitoring
- Regular security updates
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
- Request a copy of your personal data in a portable format
- Lodge a complaint with the appropriate data protection authority
Requests may be subject to identity verification.
8. Marketing Communications
With your permission, we may send:
- New product announcements
- Fashion updates
- Exclusive promotions
- Seasonal offers
- Newsletters
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link or contacting us directly.
9. Children’s Privacy
Our products and services are not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any personal information.
11. International Data Transfers
Where necessary, your information may be processed or stored outside your country of residence by trusted service providers.
Whenever such transfers occur, we will take appropriate steps to ensure your information remains protected in accordance with applicable data protection laws.
12. Legal Disclosure
We may disclose personal information where required to:
- Comply with applicable laws
- Respond to lawful requests from public authorities
- Protect our legal rights
- Prevent fraud or criminal activity
- Enforce our Terms and Conditions
- Protect the safety of our customers and the public
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technology.
Any updates will be posted on our website with a revised Effective Date. Continued use of our services after changes are published constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Veros Collection
Email: support@ veroscollection.com
Phone: +2349021018869
Website: www.veroscollection.com
Business Address:Â Isheri Lagos Nigeria
Business Hours: 9am – 7pm
Your Privacy Matters
At Veros Collection, trust is the foundation of every customer relationship. We are committed to handling your personal information responsibly, securely, and transparently while delivering a premium shopping experience that reflects our values of authenticity, quality, and exceptional customer service.