Effective Date: 14th July 2026

Welcome to Veros Collection. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. About Veros Collection

Veros Collection is a premium fashion brand committed to providing authentic, stylish, and high-quality clothing and fashion accessories for men and women. Our goal is to deliver exceptional products and an outstanding shopping experience.

2. Eligibility

By placing an order through Veros Collection, you confirm that:

• You are at least 18 years old or have the consent of a parent or legal guardian.
• The information you provide is accurate and complete.
• You are legally capable of entering into binding agreements.

3. Product Information

We strive to ensure that every product displayed on our website accurately represents the actual item.

However:

• Product colours may vary slightly due to screen settings and lighting.
• Measurements may vary slightly due to manufacturing processes.
• Availability of products is subject to stock levels.
• We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed are in the applicable local currency unless otherwise stated.

Prices:

• Include applicable taxes where required.
• Exclude delivery charges unless specified.
• May change without prior notice.

The price charged will be the price displayed at the time your order is confirmed.

5. Orders

Once an order is placed:

• You will receive an order confirmation.
• Orders are subject to acceptance and stock availability.
• Veros Collection reserves the right to cancel any order due to pricing errors, stock shortages, suspected fraud, or inaccurate customer information.

If payment has already been made for a cancelled order, a refund will be processed according to our Refund Policy.

6. Payment

We accept approved payment methods displayed during checkout.

Your order will only be processed after payment has been successfully confirmed.

Veros Collection does not store your payment card information.

7. Delivery

Delivery times are estimates and may vary depending on location and logistics providers.

Customers are responsible for providing accurate delivery information.

Delivery Time

Estimated delivery:

Within Nigeria

• Major Cities: 2–5 business days

• Other States: 3–7 business days

International Orders

• 7–21 business days depending on destination and customs clearance.

Delivery times are estimates and are not guaranteed.

Delivery times may vary depending on:

• Courier services

• Customs clearance

• Weather conditions

• Public holidays

• Remote delivery locations

Veros Collection is not liable for delays caused by:

• Incorrect delivery information
• Weather conditions
• Public holidays
• Courier delays
• Circumstances beyond our reasonable control

Risk in the products passes to the customer upon successful delivery.

8. Returns and Exchanges

Customer satisfaction is important to us.

Returns or exchanges may be accepted where:

• The item is defective.
• The wrong product was delivered.
• The item arrives damaged.

To qualify:

• Requests must be made within 7 days of delivery.
• Items must be unworn, unused, unwashed, and returned with original tags and packaging.
• Proof of purchase must be provided.

Returns will not be accepted for:

• Items damaged after delivery.
• Products showing signs of use.
• Clearance or final-sale items unless defective.

9. Refunds

Approved refunds will be processed using the original payment method where applicable.

Shipping fees are generally non-refundable unless the return results from our error.

Refund processing times may vary depending on your financial institution.

10. Order Cancellation

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation may no longer be possible and the standard Returns Policy will apply.

11. Customer Responsibilities

Customers agree to:

• Provide accurate personal information.
• Maintain confidentiality of account credentials.
• Use our website lawfully.
• Avoid fraudulent or abusive activities.

12. Intellectual Property

All content available on Veros Collection platforms, including:

• Logos
• Product images
• Graphics
• Website design
• Text
• Videos
• Branding materials

remains the exclusive property of Veros Collection unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Promotions and Discounts

Promotional offers:

• Are subject to availability.
• Cannot be exchanged for cash.
• May not be combined unless specifically stated.
• May be withdrawn at any time without notice.

14. Limitation of Liability

To the maximum extent permitted by law, Veros Collection shall not be liable for:

• Indirect losses
• Loss of profits
• Business interruption
• Consequential damages arising from the use of our products or services

Our total liability shall not exceed the amount paid for the affected order.

15. Privacy

Your privacy matters to us.

Personal information collected is used solely for:

• Processing orders
• Customer support
• Delivery services
• Marketing communications (where consent has been given)
• Improving customer experience

We do not sell customer information to third parties.

16. Force Majeure

Veros Collection shall not be liable for failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemics
• Government restrictions
• Industrial disputes
• Power outages
• Internet failures
• Civil unrest

17. Fraud Prevention

We reserve the right to refuse or cancel any order suspected of:

• Fraudulent activity
• Payment irregularities
• Identity theft
• Unauthorized transactions

Additional verification may be requested before processing certain orders.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be resolved through the appropriate courts of competent jurisdiction in Nigeria.

19. Changes to These Terms

Veros Collection reserves the right to modify these Terms and Conditions at any time.

Updated versions become effective immediately upon publication on our website.

Customers are encouraged to review these Terms periodically.

20. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Veros Collection

Email: support@veroscollection.com

Phone: +2349021018869

Website: www.veroscollection.com

Business Hours:9am – 7pm

Acknowledgement

By using our website or purchasing from Veros Collection, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.